Is Shopify down?
Checking Shopify…
Probing www.shopify.com from our servers.
What problem are you having with Shopify?
Live Shopify Problems
User-submitted outage reports for Shopify over the past 24 hours, counted across all visitors.
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Uptime history (24h)
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Recent User Reports for Shopify
No reports yet.
More about Shopify
- Site name
- Shopify
- Site URL
- www.shopify.com
- SEO title
- …
- Description
- …
Checking SSL certificate…
Frequently asked questions about Shopify
Troubleshooting tips for Shopify
If our monitor reports Shopify is up but you still can't reach it, try these steps in order:
Hard-refresh your browser
- Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to bypass the cache.
- If that fails, open the page in an incognito / private window.
Clear cookies and cache
- Open your browser settings → Privacy / History.
- Clear cookies and cached files for the last hour, then reload.
Flush your DNS
- Windows: open Command Prompt and run ipconfig /flushdns.
- macOS: open Terminal and run sudo killall -HUP mDNSResponder.
- Linux: run sudo systemd-resolve --flush-caches (or systemctl restart nscd).
Restart your router
- Unplug the router and modem for 30 seconds.
- Plug them back in and wait until all lights are stable, then retry.
Try a different DNS or VPN
- Switch your DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google).
- Use a reputable VPN to test from a different country — useful when the site may be region-blocked.
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About Shopify
Shopify is a commerce platform that lets anyone sell anywhere.
Common Problems at Shopify
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