Is Shopify down?
No, we are not detecting any problems with Shopify right now.
Last checked 5 minutes ago
What problem are you having with Shopify?
Troubleshooting tips for Shopify
If our monitor reports Shopify is up but you still can't reach it, try these steps in order:
Hard-refresh your browser
- Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to bypass the cache.
- If that fails, open the page in an incognito / private window.
Clear cookies and cache
- Open your browser settings → Privacy / History.
- Clear cookies and cached files for the last hour, then reload.
Flush your DNS
- Windows: open Command Prompt and run ipconfig /flushdns.
- macOS: open Terminal and run sudo killall -HUP mDNSResponder.
- Linux: run sudo systemd-resolve --flush-caches (or systemctl restart nscd).
Restart your router
- Unplug the router and modem for 30 seconds.
- Plug them back in and wait until all lights are stable, then retry.
Try a different DNS or VPN
- Switch your DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google).
- Use a reputable VPN to test from a different country — useful when the site may be region-blocked.
30-day uptime
Daily probe results for Shopify over the last 30 days.
30 days ago100.00% uptime · 0 days with incidentstoday
UpPartialDownNo data
Recent response times
earlierpeak 689msnow
| Date & time | Response | Status |
|---|---|---|
| 5 minutes ago | 308 ms | up |
| 10 minutes ago | 296 ms | up |
| 15 minutes ago | 405 ms | up |
| 20 minutes ago | 632 ms | up |
| 25 minutes ago | 267 ms | up |
| 30 minutes ago | 299 ms | up |
| 35 minutes ago | 568 ms | up |
| 40 minutes ago | 427 ms | up |
| 45 minutes ago | 253 ms | up |
| 50 minutes ago | 243 ms | up |
| 55 minutes ago | 187 ms | up |
| 1 hour ago | 228 ms | up |
Frequently asked questions about Shopify
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Common Problems at Shopify
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