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Down For All Or Just Melive status & outages

Is PlayStation Network down?

Checking PlayStation Network…

Probing status.playstation.com from our servers.

What problem are you having with PlayStation Network?

Troubleshooting tips for PlayStation Network

If our monitor reports PlayStation Network is up but you still can't reach it, try these steps in order:

Hard-refresh your browser

  • Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to bypass the cache.
  • If that fails, open the page in an incognito / private window.

Clear cookies and cache

  • Open your browser settings → Privacy / History.
  • Clear cookies and cached files for the last hour, then reload.

Flush your DNS

  • Windows: open Command Prompt and run ipconfig /flushdns.
  • macOS: open Terminal and run sudo killall -HUP mDNSResponder.
  • Linux: run sudo systemd-resolve --flush-caches (or systemctl restart nscd).

Restart your router

  • Unplug the router and modem for 30 seconds.
  • Plug them back in and wait until all lights are stable, then retry.

Try a different DNS or VPN

  • Switch your DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google).
  • Use a reputable VPN to test from a different country — useful when the site may be region-blocked.

What usually breaks on PlayStation Network

PlayStation Network is Sony's online service for PS4 and PS5, covering sign-in, the store, online multiplayer and cloud saves. Sony publishes status per component, so a PSN outage is rarely all-or-nothing.

  • Cannot sign in but games still run

    Single-player games work offline. A sign-in failure blocks multiplayer, the store and cloud saves while everything else carries on.

  • Store fails while multiplayer works

    The PlayStation Store is a separate component on Sony's status page and frequently the only broken one.

  • Error codes point at the component

    PSN error codes such as WS-116449-5 or NW-31201-7 identify which part failed, which is faster than guessing.

Official status page: PlayStation Network Service Status

30-day uptime

Daily probe results for PlayStation Network over the last 30 days.

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Frequently asked questions about PlayStation Network

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