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Down For All Or Just Melive status & outages

Is Prime Video down?

No, we are not detecting any problems with Prime Video right now.

Last checked 2 minutes ago

What problem are you having with Prime Video?

Troubleshooting tips for Prime Video

If our monitor reports Prime Video is up but you still can't reach it, try these steps in order:

Hard-refresh your browser

  • Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to bypass the cache.
  • If that fails, open the page in an incognito / private window.

Clear cookies and cache

  • Open your browser settings → Privacy / History.
  • Clear cookies and cached files for the last hour, then reload.

Flush your DNS

  • Windows: open Command Prompt and run ipconfig /flushdns.
  • macOS: open Terminal and run sudo killall -HUP mDNSResponder.
  • Linux: run sudo systemd-resolve --flush-caches (or systemctl restart nscd).

Restart your router

  • Unplug the router and modem for 30 seconds.
  • Plug them back in and wait until all lights are stable, then retry.

Try a different DNS or VPN

  • Switch your DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google).
  • Use a reputable VPN to test from a different country — useful when the site may be region-blocked.

30-day uptime

Daily probe results for Prime Video over the last 30 days.

30 days ago100.00% uptime · 0 days with incidentstoday
UpPartialDownNo data

Live Prime Video Problems

User-submitted outage reports for Prime Video over the past 24 hours, counted across all visitors.

Loading chart…

Recent User Reports for Prime Video

  • 🇯🇵
    Jul 25, 1:34 PM · 64 days ago
    A user reported a problem with Prime Video: Buffering

Recent response times

earlierpeak 1155msnow
Date & timeResponseStatus
2 minutes ago340 msup
7 minutes ago439 msup
12 minutes ago334 msup
17 minutes ago328 msup
22 minutes ago333 msup
27 minutes ago319 msup
32 minutes ago355 msup
37 minutes ago336 msup
42 minutes ago347 msup
47 minutes ago330 msup
52 minutes ago332 msup
57 minutes ago321 msup

Frequently asked questions about Prime Video

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Common Problems at Prime Video

No user reports yet. Be the first to report a problem above.