Is Intercom down?
No, we are not detecting any problems with Intercom right now.
Last checked 5 minutes ago
What problem are you having with Intercom?
Troubleshooting tips for Intercom
If our monitor reports Intercom is up but you still can't reach it, try these steps in order:
Hard-refresh your browser
- Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to bypass the cache.
- If that fails, open the page in an incognito / private window.
Clear cookies and cache
- Open your browser settings → Privacy / History.
- Clear cookies and cached files for the last hour, then reload.
Flush your DNS
- Windows: open Command Prompt and run ipconfig /flushdns.
- macOS: open Terminal and run sudo killall -HUP mDNSResponder.
- Linux: run sudo systemd-resolve --flush-caches (or systemctl restart nscd).
Restart your router
- Unplug the router and modem for 30 seconds.
- Plug them back in and wait until all lights are stable, then retry.
Try a different DNS or VPN
- Switch your DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google).
- Use a reputable VPN to test from a different country — useful when the site may be region-blocked.
30-day uptime
Daily probe results for Intercom over the last 30 days.
30 days ago100.00% uptime · 0 days with incidentstoday
UpPartialDownNo data
Recent response times
earlierpeak 863msnow
| Date & time | Response | Status |
|---|---|---|
| 5 minutes ago | 387 ms | up |
| 10 minutes ago | 572 ms | up |
| 15 minutes ago | 614 ms | up |
| 20 minutes ago | 417 ms | up |
| 25 minutes ago | 525 ms | up |
| 30 minutes ago | 459 ms | up |
| 35 minutes ago | 403 ms | up |
| 40 minutes ago | 549 ms | up |
| 45 minutes ago | 454 ms | up |
| 50 minutes ago | 397 ms | up |
| 55 minutes ago | 453 ms | up |
| 1 hour ago | 395 ms | up |
Frequently asked questions about Intercom
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(SaaS)Common Problems at Intercom
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