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Is Genshin Impact down?

No, we are not detecting any problems with Genshin Impact right now.

Last checked 2 minutes ago

What problem are you having with Genshin Impact?

Troubleshooting tips for Genshin Impact

If our monitor reports Genshin Impact is up but you still can't reach it, try these steps in order:

Hard-refresh your browser

  • Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to bypass the cache.
  • If that fails, open the page in an incognito / private window.

Clear cookies and cache

  • Open your browser settings → Privacy / History.
  • Clear cookies and cached files for the last hour, then reload.

Flush your DNS

  • Windows: open Command Prompt and run ipconfig /flushdns.
  • macOS: open Terminal and run sudo killall -HUP mDNSResponder.
  • Linux: run sudo systemd-resolve --flush-caches (or systemctl restart nscd).

Restart your router

  • Unplug the router and modem for 30 seconds.
  • Plug them back in and wait until all lights are stable, then retry.

Try a different DNS or VPN

  • Switch your DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google).
  • Use a reputable VPN to test from a different country — useful when the site may be region-blocked.

30-day uptime

Daily probe results for Genshin Impact over the last 30 days.

30 days ago100.00% uptime · 0 days with incidentstoday
UpPartialDownNo data

Recent response times

earlierpeak 307msnow
Date & timeResponseStatus
2 minutes ago75 msup
7 minutes ago87 msup
12 minutes ago129 msup
17 minutes ago116 msup
22 minutes ago14 msup
27 minutes ago92 msup
32 minutes ago82 msup
37 minutes ago106 msup
42 minutes ago89 msup
47 minutes ago72 msup
52 minutes ago82 msup
57 minutes ago128 msup

Frequently asked questions about Genshin Impact

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